SHIPPING & RETURNS

Shipping Policy

The shipment rate will be calculated according to your delivery destination and the quantity of purchased items. The rate will be available in your basket while placing the order. 

The shipment will be done within 48 hours after your order placement. A tracking number with a link to track it will be communicated to you once the shipment has been processed.

For any queries please contact us at contact@cangiante.store 

Return & Exchange Policy

You can return the item under the following conditions:

  • the size does not fit you correctly

  • the dress has not been worn 

  • the dress does not show any sign of deterioration (make up or other stain, rip or similar)

  • the labels have not been removed

  • the dress is correctly and carefully packed in its original package 

 

The return should be done within 5 working days. The return costs should be assumed by the customer. The refund of the item price will be made after the reception of the item. Please note that the shipment costs are not refundable. 

The address for returns is:

- Cangiante - 

Natalia Zabozhenko

11, avenue François Clément

L-5612 Mondorf-les-Bains

Luxembourg

 

To avoid any return and in case of any doubt or question, I encourage you to contact us directly via email or phone (Whatsapp) before the purchase. We will advise you on your particular case and find your perfect size with no additional costs and no engagement from your side.